Jared Chacon

Customer Support Specialist
Tech-Enthusiast

I help your customers stay loyal and give your company the positive image it needs

16 years of serving customers

I specialize in helping you retain customers and build a positive image of your company. Customers don’t forget good customer service. If they have a good experience, they will pay more, tell their friends about your company and come back again.

There is a long line of happy customers behind me, many of them have left positive reviews and requests for my service by name. I believe the key to customer success is trust and trust is built with empathy. When customers feel cared for and understood, they walk away happier and recommend your company to whoever they know.

"You are AMAZING, thank you so much!!"
- Olivia
Previous Customer
"Thank you so much for helping me out. Many thanks!"
- Susan
Previous Customer
"I’m so happy you’ve responded and are helping me! You’ve made an 11 year old autistic boy very happy and a mama very relieved!"
- Brileigh
Previous Customer

Skills

I’m ready to help your customers make the most of your product, whatever software is required.

Customer Skills
98%
Written and Verbal Communication
94%
WordPress, HTML, CSS, PHP
70%
Software (Salesforce, Slack, CRM, MS Excel)
90%
Management, Team Leadership
85%

Knowledgeable in all your
favorite tools

Salesforce
Slack
Hubspot

Word
Excel
Zoom

Google tools
HTML
CSS

WordPress
Mailchimp
cPanel

and more!

✓ Optimized for Remote Work

What I've Done

2020-2022

Interglobe English Solutions

Web Developer, Writer, educator, UX

WordPress, website development, WordPress plugins, HTML, CSS, PHP, website hosting, developer tools, curriculum writing, content writing for website.

2019-2022

Forgotten Forest Shop

Customer Service, Product Manager

Answering customer inquiries, scaling product sales, SEO, content writing for product listings, keyword writing, landing page development.

2018-2020

Hobby Lobby Stores

Department Manager, Customer Service, Customer Assistant

Leading a team, assisting customers, answering customer calls, resolving customer issues, product management, product scaling, time management.

2006-2018

Dreamscreens Retractable Screens

Customer Assistant, Sales, Installer

Assisting customers with choosing a custom retractable screen door. Explaining product features. Installing the product. Answering customer questions.

I’d love to hear from you!